Cookie Policy
Understand and manage your preferences.
Volo Technologies Group’s Cookie Policy
Last Updated: August 31, 2022
At Volo Technologies Group Inc., (“Volo Technologies”, “Company”, “we”, “our” or “us”), we believe in being clear and open about how we collect data related to you. This Cookie Policy (“Cookie Policy”) provides detailed information about how and when Volo Technologies uses cookies and similar technologies when you visit our website at www.voloapp.ca (the “Website”), download, access and /or use our mobile application named Volo – Lend & Borrow (the “App”), subscribe to our services or newsletter, interact with us, our surveys, online advertisements or marketing emails, apply for a job with us, refer a friend, or engage with any other websites that Volo Technologies has now or acquires in the future, pages, podcasts, blogs, features, or content we own, operate and/or provide, mobile and/or web-based applications, products and/or services that direct you to this Cookie Policy (collectively the “Services”).
Our Cookie Policy explains the purpose and use of technologies such as cookies and how you can control our use of them when accessing or using the Services. It is important to carefully read this policy to understand our practices related to cookies. You can update your browser’s cookie preferences for the Services at any time by clicking the “Cookies Settings” or similar link in your browser.
Acceptance
By using the Services, you agree to the terms and data practices outlined in this Cookie Policy and Privacy Policy. If you do not agree with this Cookie Policy, please stop using the Services immediately. Please note that this Cookie Policy does not apply to services provided by other companies or to sites linked from the Services.
Changes to this Cookie Policy
We may update our Cookie Policy at any time to keep you informed of any changes to our data handling practices. If we make any significant changes to this policy, we will either notify you through the email address we have on file (if available) or post the updated version on the Services and update the “Last Updated” date at the top of the policy. These changes will take effect immediately upon posting and if you continue to use the Services, you are acknowledging and agreeing to the updated policy. We will also update the “Last Updated” date whenever we make changes to the policy.
What are Cookies?
“Cookies” are small data files that are placed on your computer or mobile device when you visit a website. These files are used by website owners to make their websites function more efficiently and to provide reporting information.
On our Services, we may use both first-party and third-party cookies. First-party cookies are placed on your device by us, while third-party cookies are set by parties other than Volo Technologies. Third-party cookies allow third parties to provide features or functionality on or through the Services, such as advertising, interactive content, and social media integration. These third-party cookies can track your computer or mobile device when you visit the Services and other websites. Volo Technologies does not have control over how third-party cookies are used, so we encourage you to check the websites of these third-party cookie providers for more information about their cookie practices.
Generally, information collected by Cookies and other tracking technologies does not constitute Personal Information as defined by applicable privacy laws. However, if exceptionally such collected information does constitute Personal Information (such as ‘IP’ addresses or similar identifiers), we will treat it as Personal Information in accordance with the Privacy Policy.
How long will cookies stay on my browsing device?
The length of time that we retain cookie information depends on whether the cookie is a “persistent” or “session” cookie. Persistent cookies are stored for longer periods of time and are used to save information about you, while session cookies are deleted when you close your browser or after a short period of time. The length of time that persistent cookies are stored can vary depending on the purpose of the cookie collection and the tool being used. You can delete cookie data as described in this policy.
Why does Volo Technologies use Cookies?
We may use first-party and/or third-party cookies for various reasons. Volo Technologies uses cookies to understand how the Services are being used, such as the amount of time spent on certain parts of the Services and any technical issues that may arise. Some cookies are necessary for the technical functioning of the Services and are referred to as “essential” or “strictly necessary” cookies. Other third-party cookies allow us to track and target the interests of our users and improve their experience on the Services. Third parties also serve cookies through the Services for advertising, analytics, and other purposes.
What types of Cookies does Volo Technologies use?
As of the date of this Cookie Policy, we only use third-party cookies. However, we may use first-party cookies or other third-party cookies in the future if circumstances change.
We may use the Cookies described below on the Services:
Strictly Necessary Cookies – These cookies are essential for the website and app to function and cannot be disabled in our systems. They are typically set in response to actions taken by you, such as requests to access the Services. Strictly necessary cookies allow you to use the Services and access various features, such as setting your privacy preferences, logging in, filling out forms, creating a unique user session, and accessing secure areas. You can block or receive alerts about these cookies through your browser, but some parts of the Services may not work properly. These cookies do not store any personally identifiable information and are served directly by Volo Technologies.
Performance Cookies – These cookies are used to improve the performance of the Services but are not essential. They collect information that helps us understand how the Services are being used and how effective our marketing campaigns are. These cookies may collect IP addresses and generate a unique identifier to track the frequency of visits to the Services and gather other metrics such as page views. All information collected by these cookies is aggregated and anonymous. If you do not allow these cookies, we will not be able to track your visits to the Services and monitor the performance of the Services.
Functionality Cookies – These cookies allow the Services to offer enhanced functionality and personalized features. They may be set by us or by third-party providers whose services we have included on our pages. While these cookies are not essential, disabling them may prevent you from accessing certain functionalities.
Targeting Cookies – These cookies are used by our advertising and marketing partners to build a profile of your interests based on your device’s unique identifier (e.g., advertising ID, IP address, geolocation) and show you relevant ads on other websites you may visit. If you do not allow these cookies, you will receive less targeted advertising.
Use of Local Storage – Cookies are not the only way to store information on your computer or mobile device. Volo Technologies also stores essential information for the functioning of the Services in local storage. Local storage is similar to storing information in cookies, but the information does not expire unless it is deleted by the Services or by you. To delete local storage, refer to the instructions specific to your browser or mobile phone operating system.
Other Tracking Technologies – Cookies are not the only way to track visitors to a website. Volo Technologies and our third-party partners may also use other similar technologies such as clear GIFs (also known as “tracking pixels” and “web beacons”). Clear GIFs are small graphic files that contain an identifier that recognizes when a user visits our website and app. This allows our third-party partners to track traffic patterns between websites, interact with cookies, and understand if you have come from an advertisement displayed on a third-party website. They are also used to monitor the success of marketing campaigns and improve site performance. These technologies typically rely on cookies to function, so disabling cookies in your browser will impair their performance.
How can you manage Cookies via your browser settings?
You have the right to choose whether to allow cookies when using the Services. Most browsers allow you to control cookies through their settings and preferences. To disable, limit, or delete cookies, refer to your specific browser’s instructions.
First-Party Cookies – You can enable, disable, or delete cookies through your browser settings. To do this, follow the instructions provided by your browser, usually located within the “Help,” “Tools,” or “Edit” settings. Please be aware that if you disable cookies in your browser, you may not be able to access secure areas of the Services and certain features may not work properly (e.g., referral links, preferences, etc.). Note that if you disable, limit or delete cookies, the Services may not function properly, and this may prevent you from using our Services.
How to manage first-party and third-party cookies on the Services:
Third-Party Cookies – Any cookies placed on your browsing device by a third party can be managed through your browser (as described above) or by checking the third party’s website for more information about cookie management and how to opt out of receiving cookies from them. You can find more information at the following third-party websites:
Wikipedia: https://en.wikipedia.org/wiki/HTTP_cookie
All About Cookies: http://www.allaboutcookies.org/
Network Advertising Initiative: http://www.networkadvertising.org/
How can I opt-out of interest-based advertising Cookies?
We do not control interest-based advertising cookies on the Services. However, many advertising companies that collect information for interest-based advertising are members of the Digital Advertising Alliance (DAA) or the Network Advertising Initiative (NAI), both of which have websites where you can opt out of interest-based advertising from their member companies.
To opt out of website interest-based advertising provided by the participating companies of each organization, visit the DAA’s opt-out portal at http://optout.aboutads.info/, the DAA of Canada’s opt-out portal at https://youradchoices.ca/en/tools, or the NAI’s opt-out portal at http://optout.networkadvertising.org/.
How can I opt-out of analytics and marketing Cookies?
As explained in this Cookie Policy, we use third-party analytics providers to collect information about the effectiveness of our Services and marketing campaigns. Some of these third-party analytics and marketing cookie service providers offer the option to opt out directly with them.
How to Contact Us
If you have any questions regarding this Cookie Policy, please contact us via email at help@voloapp.ca.